.ticket-conversation{margin-top:24px;border:1px solid var(--border,#dfe5e9);border-radius:16px;background:var(--card,#fff);overflow:hidden}.ticket-conversation>header{padding:16px 18px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border,#e6ebed)}.ticket-conversation>header>div{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.ticket-conversation h3{margin:0;font-size:15px;font-weight:650}.ticket-conversation button{cursor:pointer;display:inline-flex;align-items:center;gap:6px;border:0;background:transparent;font:inherit;font-size:12px;color:inherit;border-radius:8px;padding:8px 10px}.ticket-conversation button:disabled{opacity:.5;cursor:not-allowed}.tc-state{font-size:11px;color:#457868;background:#edf6f0;padding:3px 8px;border-radius:20px}.tc-state.closed{background:#f0f1f3;color:#64717b}.tc-transcript{padding:18px;max-height:460px;overflow:auto;display:flex;flex-direction:column;gap:16px}.tc-transcript article{max-width:88%;align-self:flex-start;min-width:180px}.tc-transcript article.own{align-self:flex-end}.tc-message-meta{display:flex;gap:12px;align-items:center;flex-wrap:wrap;padding:0 3px 6px;font-size:11px;color:#79848e}.tc-message-meta b{font-weight:550;color:#596773}.tc-message-meta time{font-size:10px}.tc-transcript article p{margin:0;padding:11px 14px;background:#f3f5f7;border-radius:4px 13px 13px 13px;color:#283947;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.65}.tc-transcript article.own p{background:#e8f3ee;border-radius:13px 4px 13px 13px}.tc-transcript article.own .tc-message-meta{justify-content:flex-end}.tc-empty{text-align:center;font-size:12px;color:#7c8992;padding:22px}.ticket-conversation .tc-older{align-self:center;color:#55715f}.ticket-conversation form{padding:14px 18px;border-top:1px solid var(--border,#e6ebed)}.tc-input textarea{width:100%;resize:vertical;border:1px solid var(--border,#dfe5e9);border-radius:10px;background:transparent;padding:11px 12px;font:inherit;font-size:13px;min-height:70px;outline:none}.tc-input textarea:focus{border-color:#77a592;box-shadow:0 0 0 3px #77a59218}.tc-compose-actions{display:flex;align-items:center;justify-content:space-between;margin-top:9px}.ticket-conversation .tc-send{background:#284a3c;color:white;padding:9px 16px}.tc-closed{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:15px 18px;background:#f7f8f9;font-size:12px;color:#66737c}.tc-closed button{margin-left:auto;color:#284a3c}.tc-error{margin:12px 18px 0;padding:10px 12px;border-radius:8px;background:#fff1ee;color:#994535;font-size:12px}@media(max-width:600px){.tc-transcript{padding:12px}.tc-transcript article{max-width:96%}.tc-message-meta{gap:6px}.ticket-conversation>header{padding:13px}.tc-state{font-size:10px}}